WatchProShop.com Information - WatchProShop.com - Watch Service and Repair Shop
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WatchProShop.com Information

About WatchProShop.com

We service watches for jewelers and watch shops in Georgia and Florida. Our team of expert watchmakers repair and service all brands watches. We are currently expanding our business to provide you a direct service support and rate. Please let us know if you have any questions or comments.

Delivery and Shipping Information

Delivery and Shipping Information

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Shipping Methods

WatchProShop.com uses the USPS or UPS to make sure your order gets to you on time. Insurance will be up to customers prior to shipment from our store.
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Shipping Time

The Shipping time is an estimate of when the item will leave our store. We will notify you once we have a tracking number available.
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Ownership of watch

WatchProShop.com transfers the ownership of watch or watches to the customer upon shipment from our store. Owner is responsible to coordinate and pay for additional shipping insurance prior to shipment from our store.
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Shipping and Item Problems

If a shipped order was lost or damaged, USPS or UPS must conduct an investigation. Please contact WatchProShop.com to initiate a tracer within 10 business days of the item shipping from our shop. If the package is not located, USPS or UPS will process a claim for the package. Claims can take two to four weeks to process. When the carrier claims responsibility for the loss or damage of your shipped item(s), insurance reimbursement will be issued to WatchProShop.com or Owner based on the shipping origin.

Frequently Asked Questions

WatchProShop.com Frequently Asked Questions

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We service all watch brands

Audemars Piguet Baume & Mercier Blancpain Breguet
Breitling Bvlgari Cartier Chopard
Chronoswiss Frederique Constant Corum Ebel
Bedat P. Kunz Ikepod IWC
Jaeger - LeCoultre Maurice Lacroix Montblanc Frank Muller
Ulysse Nardin Omega Officine Panerai Patek Philippe
Piaget Fendi Revue Thommen Rolex
TAG Heuer Tiffany & Co. Tissot Universal Geneve
Vasheron Constantin Zenith P. Beretta Osco
and More
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Common Watch Service Price

Service and Repair price is based on your watch condition. Most of time, your watch needs periodic services including, but not limited to Clean, Oil and Adjustment (COA). Once we receive your watch, we will provide you an accurate quote and get your permission before we start working on your watch.

COA Service Type

Price

Automatic Watch Overhaul - Rolex, Tudor, Tag, Omega and more $325 and up
Automatic Chronograph Watch Overhaul $425 and up
Quartz Watch Overhaul - Tag, Cartier, Ebel and more $225 and up
Quartz Chronograph Watch Overhaul $325 and up
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Do you buy or trade watches?

When we receive your timepiece, we will provide you a free estimate. You will have options to service, keep, trade or sell your timepiece if you wish.
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Are you a Factory Service Center?

We are an independent business not affiliated with any factory repair center. We stand behind all our repairs and services 100%. It is our mission to offer competitive prices on the high-quality products and services we provide. While our prices may not always be the lowest, we believe our price-quality ratio is unmatched. We work diligently to find highest quality of OEM and non-OEM parts to guarantee our services. This enables our customers to enjoy lower cost and high-quality service we provide. However, if you are looking for a factory warranty repair center, please email us and we would be happy to get you the correct info.
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How long will my watch repair take?

In most cases the repair will be completed within 3-4 weeks. For repair work, an estimate will be provided; approval and payment for repair must be obtained prior to processing repair. Please note there may be issues beyond our control, such as holidays, parts backorders or unique repairs that affect actual times.

Privacy Policy

WatchProShop.com Privacy Policy

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What personally identifiable information does WatchProShop collect from me?

WatchProShop collects information to provide you with a smooth, efficient and customized experience while using our site. Personally identifiable information is requested when you register with us to request a watch service or repair. Personally identifiable information can include your name, billing and shipping address, phone number, email address, and other contact and information. Financial information, like your credit card number (or a check or money order), may be collected to place an order or to pay for a service by Paypal. We do not keep your credit card information with us.
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WatchProShop.com Privacy Policy

We are committed to ensuring the privacy of our customers' personal information, and this privacy notice is designed to voluntarily comply with current privacy legislation.
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COLLECTION AND USE OF PERSONAL INFORMATION

WatchProShop.com limits its requests for information to what is required to ensure accurate service. Most of the information we collect is very basic and is needed to complete a service or provide a refund. Examples of customer information that may be collected include your name, address, telephone number, email address, credit- or debit-card information, descriptions of the items requested or purchased, the IP address and operating system of your computer, and the browser type and version being used.
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Navigation Information

Even if you do not make a purchase on our site, we have the ability to track usage of our web site, including what pages are visited, what products are viewed, and the third-party sites that led you to WatchProShop.com. This information is not used to track information about individuals, but is used at an aggregate level to customize our site, improve the online experience, and plan advertising and promotions.
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Information Voluntarily Provided

There are times when you may provide information to us voluntarily. This occurs when you provide feedback to us through emails, return forms, letters, or telephone calls. We use this information to respond to your query, to keep track of customer feedback, and to improve our service to customers.

Service Tips and Information

Watch Service Tips and Information

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How often should I have my watch serviced?

We recommend to service your watch when it changes timing behavior or when you notice any issues. It is ideal to check your watch for dust and watertightness periodically. However, a complete service is not necessary for good quality jeweled watches which have remained water and dust tight for 2 - 5 years. Again, mechanical watches should be serviced when they change their timing behavior which will probably be in 2-5 years.
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What is overhaul ?

Watch overhaul service includes the complete disassembly of mechanical watch movement parts, watch case and bracelet. The case and bracelet are cleaned in ultrasonic, machine buffed, brush clean by hand and machine dried. All worn or rusty movement parts are serviced with genuine, highest quality OEM or non-OEM parts to guarantee our services. The movement parts are ultrasonically cleaned, hand brushed, machine cleaned again, reassembled, and oiled. The movement is electronically calibrated and placed into the case. The watch movement with case is pressure tested and serviced. The watch is on a rotating wheel for 2 days to test Time and is adjusted to ensure accuracy.
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What is a Quartz Movement Conversion?

If your old manual winding watch can't be fixed, a replacement of manual movement to a quartz movement can be an excellent choice. Many old winding watch parts are no longer available, or can be very expensive. In addition, old watch movements are not keeping accurate time as a quartz movement. With a quartz movement upgrade, your watch looks the same, and runs with battery changes instead of winding.

Terms and Conditions

WatchProShop.com Terms and Conditions

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How long will my watch repair take?

In most cases the repair will be completed within 3-4 weeks. For repair work, an estimate will be provided; approval and payment for repair must be obtained prior to processing repair. Please note there may be issues beyond our control, such as holidays, parts backorders or unique repairs that affect actual times.
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What is covered under the warranty?

Your watch is warranted for a period of one year from the date of service against breakage or malfunction due to defects in our replacement parts or workmanship under normal use condition. Watches must be repaired or serviced with a full overhaul by WatchProShop.com or the warranty is void. Please contact us if your timepiece is warranted for one full year after service. Some antique watches and special timepieces do not warranted from the date of service against breakage or malfunction. The warranty will become null and void if the timepiece is misused, abused, tampered with or taken apart, or if the timepiece is repaired by anyone other than WatchProShop.com. The warranty is not extended to the watchstrap, bracelet, finish, crystal or battery. The warranty does not cover any incidental, consequential or special damage arising from any or all uses of our serviced watch. Some states do not allow the exclusion or limitations of incidental, consequential, or special damages, so the above limitations may not apply.
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Disclaimer

WatchProShop.com is an independent watch service shop and is not sponsored by, associated with and/or affiliated with Rolex, Vacheron Constantin, Patek Phiplippe, Cartier, Chopard, Baume & Mercier, Breitling, Bvlgari, Corum, EBel, IWC, Piaget and other name brand watch makers and companies not listed here. WatchProShop.com sells and services pre-owned watches and provides its own warranties on the watches we sell and service. All watchmakers and companies are under no obligation to warranty-service watches sold and serviced by WatchProShop.com. Please visit their own brand website for a list of authorized dealers near you to buy a new watch. Rolex Datejust, Rolex Day Date President, Submariner, Presidential, Explorer, Sea Dweller, Super President, GMT Master, GMT, YachtMaster, Prince, Milgaus, MasterPiece, Air King, Cosmograph Daytona, and PearlMaster are all registered trademarks of the Rolex Corporation ( Rolex USA, Rolex S.A.).
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Product and Service Information

WatchProShop.com strives to provide customers with the latest and up to date information on all products and Services we carry. However, due to our large online product database, the information provided on the service and product pages might not be up to date or free from errors. Please contact us prior to placing an order, if you have any question or regarding the service and product.
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Ownership of watch

WatchProShop.com transfers the ownership of watch or watches to the customer upon shipment from our store. Owner is responsible to coordinate and pay for additional shipping insurance prior to shipment from our store.

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Terms and Conditions of our Service